Significant Performance Failure reporting form
You can use this form to report a significant performance failure to us.
Significant Performance Failures: Information for social landlords
Information for landlords about how we deal with Significant Performance Failures (SPFs).
Significant Performance Failures: information for tenants of social landlords
This factsheet includes information for landlords to share with their tenants and service users about what a Significant Performance Failure is and how to report them to us.
Social landlords performance against the first three years of the Scottish Social Housing Charter - November 2016
We look back at social landlords performance over the first three years of the Charter from 2013-2016.
Repairs Services in Scotland
We look at how landlords are carrying out repairs and assesses that performance against the standards and outcomes of the Scottish Social Housing Charter. Read our report on the findings.
Energy Efficiency Standard for Social Housing in Scotland Indicators (EESSH 2)
Summary of the findings of our analysis of RSL finances 2018
Our annual analysis of RSLs’ finances which shows that the sector continued to deliver a strong financial performance. Read our short, summary report to get the highlights.