Publications

Significant Performance Failure reporting form

You can use this form to report a significant performance failure to us.

Updated 08 April 2022 Forms and questionnaires

Significant Performance Failures: Information for social landlords

Information for landlords about how we deal with Significant Performance Failures (SPFs).

Updated 20 April 2022 Advice for landlords

Significant Performance Failures: information for tenants of social landlords

This factsheet includes information for landlords to share with their tenants and service users about what a Significant Performance Failure is and how to report them to us.

Updated 20 April 2022 Information for tenants

Social landlords performance against the first three years of the Scottish Social Housing Charter - November 2016

We look back at social landlords performance over the first three years of the Charter from 2013-2016.

Updated 15 November 2016 National reports

Repairs Services in Scotland

We look at how landlords are carrying out repairs and assesses that performance against the standards and outcomes of the Scottish Social Housing Charter. Read our report on the findings.

Updated 15 February 2018 National reports

Energy Efficiency Standard for Social Housing in Scotland Indicators (EESSH 2)

Updated 26 March 2021 Consultations

Summary of the findings of our analysis of RSL finances 2018

Our annual analysis of RSLs’ finances which shows that the sector continued to deliver a strong financial performance. Read our short, summary report to get the highlights.

Updated 26 March 2018 National reports

National Report on the Scottish Social Housing Charter - Headline Findings - 2019-20

Updated 30 October 2020 National reports

How we regulate: A guide for tenants and service users

Updated 25 November 2019 Information for tenants

National Report on the Scottish Social Housing Charter 2014-15 - A summary for tenants and service users

Updated 05 February 2016 National reports