Strong leadership is key to delivering for tenants

07 December 2012

The Scottish Housing Regulator (SHR) today launched the first in a series of 'Governance Matters' reports. The series will highlight the impact weak governance can have on a Registered Social Landlord (RSL) by looking at real-life case studies where RSLs got into serious difficulties. Aimed primarily at RSL governing body members, the series highlights the key role governing body members have in providing strong leadership, direction and control of an RSL, and ultimately delivering for tenants and others.  


Christine Macleod, Director of Charter and Governance said “Publishing these case studies provides an opportunity for governing bodies to consider the lessons to be learned from what other RSLs experienced and use this to make sure their governance is as strong as it can be. The cases show that the role of the governing body member is critical; they need to provide strong and effective leadership”.


The first edition focuses on the importance of the relationship between the governing body and its senior staff. Governing body members must assure themselves of the proper management of their organisations. Where they identify problems, governing body members have a responsibility to their tenants and funders to address the issues with their senior staff quickly and firmly.


The Scottish Housing Regulator will also run a series of events for RSL governing body members in the new year. These will provide an opportunity to consider and explore the lessons from the case studies. 


Christine said “I encourage all governing body members to take the time to consider the report and to come along to one of the events and share ideas on how we achieve strong governance and effective leadership in RSLs.”


Read Governance Matters

Notes to editors: 

1.  The Scottish Housing Regulator was established on 1 April 2011 under the Housing (Scotland) Act 2010. Its objective is to safeguard and promote the interests of tenants and others who use local authority and RSL housing services. The Regulator operates independently of Scottish Ministers and is accountable directly to the Scottish Parliament. It assumed its full regulatory responsibilities on 1 April 2012.  The Regulator consists of the Chair and three Board members.  More information about the new Regulator can be found on its website at


  1. SHR regulates around 180 Registered Social Landlords and the housing activities of 32 local authorities. 


  1. The SHR published its Regulatory Framework in February 2012. This explains in detail how the Regulator will use its powers. It also published Regulatory Standards of Governance and Financial Management which set out the regulatory requirements for the good governance of all RSLs.


  1. The SHR uses the term ‘governance’ to refer to the arrangements for the leadership, strategic direction and control of a RSL. The term ‘governing body’ is used to refer to the management committee or board which leads, controls and directs the RSL.


  1. The SHR has a risk-based approach to housing regulation and engages with an RSL when it needs to be assured that a problem is being handled properly.


  1. The Regulatory Framework, Standards and Governance Matters report are all available on the Regulator’s website.






Mia Ayres-Donnelly
Corporate Services Co-ordinator
Tel: 0141 305 4175