Strategic leadership is key to achieving good outcomes for tenants

25 February 2013

The Scottish Housing Regulator (SHR) today launched the second edition in its series of 'Governance Matters' reports. Aimed primarily at RSL governing body members, the series highlights the impact weak governance can have on an RSL by looking at real-life case studies where RSLs got into serious difficulties.
Christine Macleod, Director of Governance and Performance, said “Publishing these case studies provides an opportunity for governing bodies to consider what they can learn from the experiences of other RSLs and use this to make sure their governance is as strong as it can be. The cases in this edition show that the governing body’s ability to provide effective leadership and strategic direction is key to delivering for tenants and other service users”.
The Governance Matters series illustrates good and poor practice and highlights key questions and action points for governing bodies. This edition explains that governing bodies need to ensure their governance framework is fit for purpose and that it enables them to exercise overall control of their RSL. Christine said “It also sets out the actions we have taken to protect the interests of tenants.  It highlights where we have supported RSLs or in some cases where we have had to intervene to ensure the RSL takes appropriate action”.
SHR is also running a series of events exclusively for RSL governing body members in March. These will provide an opportunity to consider and explore the lessons from the case studies. 
Christine added “I encourage all governing body members to take the time to consider the report and to come along to one of the events and share ideas on how we achieve strong governance and effective leadership in RSLs.”
Read Governance Matters - Edition 2

Notes to editors: 

1.  The Scottish Housing Regulator was established on 1 April 2011 under the Housing (Scotland) Act 2010. Its objective is to safeguard and promote the interests of tenants and others who use local authority and RSL housing services. The Regulator operates independently of Scottish Ministers and is accountable directly to the Scottish Parliament. It assumed its full regulatory responsibilities on 1 April 2012.  The Regulator consists of the Chair and three Board members.  More information about the new Regulator can be found on its website at

  1. SHR regulates around 180 Registered Social Landlords and the housing activities of 32 local authorities. 


  1. The SHR published its Regulatory Framework in February 2012. This explains in detail how the Regulator will use its powers. It also published Regulatory Standards of Governance and Financial Management which set out the regulatory requirements for the good governance of all RSLs.


  1. The SHR uses the term ‘governance’ to refer to the arrangements for the leadership, strategic direction and control of a RSL. The term ‘governing body’ is used to refer to the management committee or board which leads, controls and directs the RSL.


  1. The Regulatory Framework, Standards and Governance Matters report are all available on the Regulator’s website.

Mia Ayres-Donnelly
Communications Manager
Tel: 0141 305 4175