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Housing Regulator wants social housing tenants to join its National Panel

29 November 2018

The Scottish Housing Regulator is looking for people to join its National Panel. The Regulator set up the Panel to get feedback directly from people who use the housing services of councils, housing associations, co-operatives and other social landlords. 

Iain Muirhead, Director of Digital and Business Support, said: The Panel is a great opportunity for tenants and service users to tell us what they think about the services they receive and what matters most to them. 

“It has been a great success since we launched it in 2013. We’ve had incredibly useful feedback on issues like service priorities, rent affordability, homelessness and home safety. We want to build on this and so we’ve launched a recruitment drive for new members.

"We want to hear views from as many people as possible. So, I would encourage anyone who uses the services of social landlords to think about signing up.

“We use the Panel’s feedback to help make sure we’re focusing on the most important things. As a Panel member we will send you occasional surveys asking for your views, and we may ask you to give us feedback in other ways too”.

The Panel has already attracted over 400 members including tenants, people who have used local authority homelessness services, home owners who use social landlord factors and people who live on social rented Gypsy/Traveller sites.

Anyone interested in joining the Panel should contact Engage Scotland (who manage the Panel on our behalf) on 0800 433 7212 or email natpan@engagescotland.co.uk

Notes to editors: 
  1. The Scottish Housing Regulator was established on 1 April 2011 under the Housing (Scotland) Act 2010. Its objective is to safeguard and promote the interests of tenants and others who use local authority and RSL housing services. The Regulator operates independently of Scottish Ministers and is accountable directly to the Scottish Parliament. It assumed its full regulatory responsibilities on 1 April 2012. The Regulator consists of the Chair and seven Board members. More information about the Regulator can be found on its website at www.scottishhousingregulator.gov.uk


  1. SHR regulates around 160 registered social landlords and the housing activities of 32 local authorities.


  1. SHR sets out how it regulates social landlords in its published framework – Regulation of Social Housing in Scotland.


  1. The Regulator uses feedback from the Panel to shape its work. Outputs from the Panel are available on the Regulator’s website https://www.scottishhousingregulator.gov.uk/news/regulator%E2%80%99s-new-national-panel-report-explores-people%E2%80%99s-experiences-homelessness-systemhttps://www.scottishhousingregulator.gov.uk/publications/national-panel-tenants-and-service-users-5th-year-report





Tracy Davren

Communications Manager

0141 242 5574