Housing Regulator publishes its Annual Report for 2016/17

02 October 2017

The Scottish Housing Regulator today published its annual report and accounts for 2016/17. The Report looks back on another busy year, showing how the Regulator worked to protect the interests of tenants, homeless people and others who use social landlords’ services.

The Regulator continued to empower tenants by publishing accessible information on landlord performance, including individual landlord reports. It drew landlords’ attention to issues that are important to tenants, like affordability and quality of services. In its third annual National Charter Report the Regulator reported a general picture of strong performance and continued improvement against the Charter.

The Regulator engaged with 51 Registered Social Landlords (RSLs) and 19 councils following its annual risk assessment. It also used its statutory intervention powers when it found that the interests of tenants and the good reputation of social landlords were at risk. It continued intervention in three organisations and completed it in two of these. The Regulator also started intervention in four other RSLs.

The annual report explains how tenants and service users remain at the heart of the Regulator’s work through initiatives such as its 500-strong National Panel, its tenant advisors and its RTO liaison group. One new project saw it develop an information poster with Gypsy/Travellers to raise awareness of standards.

The annual report also highlights the positive practice principles the Regulator produced to help landlords develop new homes sustainably and deliver on the Scottish Government’s affordable housing targets.

George Walker, the Regulator’s Chair, said: “I became chair in August this year, and I’m pleased to have taken the helm of an organisation in good shape and with such a clear focus on protecting tenants’ and service users’ interests.

We have an important year ahead, and I look forward to engaging with stakeholders as we begin our planned review of how we regulate.”

Read our Annual Report and Accounts 2016/17

Notes to editors: 

1. The Scottish Housing Regulator was established on 1 April 2011 under the Housing (Scotland) Act 2010. Its objective is to safeguard and promote the interests of tenants and others who use local authority and RSL housing services. The Regulator operates independently of Scottish Ministers and is accountable directly to the Scottish Parliament. It assumed its full regulatory responsibilities on 1 April 2012. The Regulator consists of the Chair and seven Board members. More information about the Regulator can be found on its website at www.scottishhousingregulator.gov.uk

2. SHR regulates around 160 registered social landlords and the housing activities of 32 local authorities.

3. SHR sets out how it regulates social landlords in its published framework – Regulation of Social Housing in Scotland.

Tracy Davren
Communications Manager
0141 242 5574