Housing Regulator highlights importance of consulting with tenants about rent

17 February 2017

The Scottish Housing Regulator today highlighted to tenant participation specialists how important it is for landlords to consult with tenants each year about how much rent they pay.

Speaking at the Scottish Housing Network’s Tenant Participation Forum in Inverkeithing Kathleen McInulty, Assistant Director of Regulation (Governance and Performance), said:

“The amount of rent tenants have to pay is one of the most important decisions that landlords need to consult with their tenants about. Last year, we published our thematic inquiry report on rent consultation. We found that some landlords consult well with tenants about rent levels, but others need to do more to talk to tenants about what level of rent is affordable and how tenants want their rent to be spent.”

In her speech, Kathleen called on landlords to speak to their tenants, provide clear information, and listen to their views.

The Regulator published its thematic inquiry report on how landlords consult with tenants about rent increases in November 2016. The report shares positive practice and makes recommendations for social landlords about consulting with tenants about what affordable rent means.

Read 'How social landlords consult tenants about rent increases: A thematic inquiry'

Notes to editors: 

1.The Scottish Housing Regulator was established on 1 April 2011 under the Housing (Scotland) Act 2010. Its objective is to safeguard and promote the interests of tenants and others who use local authority and RSL housing services. The Regulator operates independently of Scottish Ministers and is accountable directly to the Scottish Parliament. It assumed its full regulatory responsibilities on 1 April 2012. The Regulator consists of the Chair and four Board members. More information about the Regulator can be found on its website at www.scottishhousingregulator.gov.uk

2.SHR regulates around 160 registered social landlords and the housing activities of 32 local authorities.

3.SHR sets out how it regulates social landlords in its published framework – Regulation of Social Housing in Scotland.

4.SHR published its report ‘How social landlords consult with tenants about rent increases: A thematic inquiry’ in November 2016.

Tracy Davren
Communications Manager
Email : Tracy.Davren@scottishhousingregulator.gsi.gov.uk
Tel : 0141 242 5574