Technical guidance

Technical guidance and frequently asked questions for social landlords.

Annual Assurance Statements: Your frequently asked questions

We answer your questions about completing your Annual Assurance Statements.

Updated 01 April 2019

Annual Assurance Statements: Your frequently asked questions

How to complete your Annual Return on the Charter (ARC), May 2020 return

Technical guidance for landlords completing their Annual Return on the Scottish Social Housing Charter (ARC) due in May 2020.

Updated 08 May 2019 Advice for landlords

How to complete your Annual Return on the Charter (ARC), May 2020 return

Charter data corrections policy

How to make a correction or corrections to your Annual Return on the Charter or ARC.

Updated 31 October 2014 Advice for landlords

Charter data corrections policy

Scottish Social Housing Charter: Your frequently asked questions

We answer your questions about preparing your Annual Return on the Scottish Social Housing Charter 2020.

Updated 01 April 2019

Scottish Social Housing Charter: Your frequently asked questions

How to complete your return on the Energy Efficiency Standard for Social Housing

Technical guidance for landlords completing their annual return on the Energy Efficiency Standard for Social Housing.

Updated 18 April 2019 Advice for landlords

How to complete your return on the Energy Efficiency Standard for Social Housing

Conducting surveys of tenants and service users

A guide for local authorities and RSLs on designing and conducting surveys of tenants and other service users.

Updated 18 April 2019 Advice for landlords

Conducting surveys of tenants and service users