Contact us

You can contact us using the details below. When responding to your enquiry, we do our best to make sure we achieve our response targets.

You can call us: 0141 242 5642

When you call us we will ask you to provide some general information, including your contact details.  This will help us identify the best person to advise you.  That person will aim to contact you before the end of the next working day.

If you have a complaint about your landlord, please contact them directly and follow their formal complaints procedures.  If you have completed these and are unhappy with the outcome please contact the Scottish Public Services Ombudsman who can check if your landlord has made a decision about your complaint properly.  You can call them on 0800 377 7330.  Our factsheet provides more information on how to make a complaint to a landlord.

If you are a landlord experiencing a problem with our portal, contact your own portal administrator first for help, if they cannot help, please check the portal login page for known issues and information on how to access help from SHR.

You can email us:

Scottish Housing Regulator
Buchanan House
58 Port Dundas Road
G4 0HF

If you are attending our office in person, you should enter via the main entrance of Buchanan House.  This map highlights our location.


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