publications and reports
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Publications and reportsRelated documents
Inspection Reports
(15/12/2011)
inspection reports main page more...
Annual Reports and Accounts
(27/09/2011)
Annual Reports and Accounts of the SHR more...
Guidance
(08/07/2011)
Links to Guidance Notes released by SHR - updated more...
All Publications
(17/05/2011)
Full list of all publications produced by SHR - up more...
Standard Tables
(17/11/2008)
Statistical Information 2007/08 more...
Self Assessment
(27/03/2008)
Self assessment information based on performance s more...
Openness and accessibility thematic study
Our thematic study, Open and Accessible? A thematic study into how social landlords share information about performance and governance, provides a national picture of the level of information landlords provide to their tenants and other people who have an interest in their services. The study is based on national research and case studies with 13 landlords. It also involved our tenant assessors in reviewing information that landlords produce.
Examples of positive practice
Asking tenants about their information preferences
Gathering information about service users’ needs
Homelessness service standards
