Find information about

Inspection

We inspect registered social landlords and the landlord and homelessness services of local authorities under powers set out in the Housing (Scotland) Act 2001. Our purpose is to provide an independent external assessment of the effectiveness of housing service delivery and make recommendations to help landlords improve.

How we inspect

Our Guide to Inspection sets out how we carry out our inspections of RSLs and the landlord and homelessness services of local authorities.

At the start of every inspection we will ask the inspected organisation to provide us with information on it and how it is performing. Organisations provide this information by giving us a completed inspection submission. Inspection submissions are available below and show the type of information we ask for.

Inspection submission (registered social landlords) [available shortly]

Inspection submission (local authorities) [available shortly].

Following inspection, we expect all organisations to respond effectively to our recommendations using their own improvement planning processes. We ask organisations that receive fair or poor assessments to give us an improvement plan. See our Guidance on Post-Inspection Improvement Plans for more information.

We provide further information on inspection in a series of leaflets for:

• tenants and service users,

• staff of social landlords,

• councillors, and

• governing body members.

Our inspection work is supported by tenant assessors.

Reporting our findings

We publish our finding from each inspection in a public report. You can see all of our published inspection reports.

Our inspection programme

You can see information on who we will be inspecting during the year at our inspection programme.