Publications

Development of affordable housing

We highlight positive practice for landlords developing new homes.

Updated 22 March 2017 National reports

Complaints handling by Scottish Social Landlords

We examine how Scottish social landlords deliver apply the standards in the Scottish Social Housing Charter and the Scottish Public Services Ombudsman's Model Complaints Handling Policy.

Updated 28 February 2017 National reports

National Panel of Tenants and Service Users - Mini Report - Homelessness - December 2016

Read our mini-report to find out about people's experience of using local authority homelessness services.

Updated 16 December 2016 Corporate publications

National Panel of Tenants and Service Users - Mini Report - Anti-social behaviour - November 2016

We look at people's experiences of anti-social behaviour.

Updated 30 November 2016 Corporate publications

Social landlords performance against the first three years of the Scottish Social Housing Charter - November 2016

We look back at social landlords performance over the first three years of the Charter from 2013-2016.

Updated 15 November 2016 National reports

How social landlords consult tenants about rent increases

We examine how social landlords consult tenants about increases in the rent they pay.

Updated 07 November 2016 National reports

Gypsy/Traveller information poster

Updated 12 October 2016 Information for tenants

Annual Report and Accounts 2015-16

Updated 05 October 2016 Corporate publications

Statutory intervention at Muirhouse Housing Association

Updated 29 September 2016 National reports

Openness and Accessibility in Scottish Social Housing

We look at the openness and accessibility of social housing in Scotland.

Updated 12 September 2016 National reports